Privacy Policy | Eternal Vows

1. Introduction

Welcome to Eternal Vows ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website nuptialthrive.beauty (the "Website"), including any content, functionality, and services offered on or through the Website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Website, register on the Website, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Website. You may be asked for, as appropriate:

Name
Email address
Phone number
Mailing address
Wedding date
Payment information (when purchasing services or products)

You may, however, visit our Website anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website-related activities.

2.2 Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Website. Non-personal identification information may include:

Browser name
Type of computer or device
Technical information about your means of connection to our Website, such as operating system and Internet service provider
IP address
Geographic location
The pages of our Website that you visit
The time and date of your visit
The time spent on those pages
Other statistics

3. How We Collect Your Information

3.1 Direct Interactions

You may provide us with your personal data by:

Filling in forms on our Website
Subscribing to our newsletter
Requesting information or materials
Submitting comments or questions
Engaging with us on social media platforms

3.2 Automated Technologies or Interactions

As you navigate through our Website, we may use automatic data collection technologies including:

Cookies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Google Analytics

We use Google Analytics to help us understand how our users use the Website. Google Analytics uses cookies to collect information about your visit to our Website, including the number of visitors to the Website, where they came from, and the pages they visited.

Facebook Pixel

We use the Facebook Pixel to measure the effectiveness of our advertising and understand the actions people take on our Website. This helps us ensure that our Facebook ads are shown to the right people and measure the results of our advertisements.

4. How We Use Your Information

We may use the information we collect from you for the following purposes:

To personalize your experience on our Website
To improve our Website based on the information and feedback we receive from you
To improve customer service by responding more effectively to your customer service requests and support needs
To process transactions and send related information including confirmations and invoices
To send periodic emails regarding your order or other products and services
To administer a contest, promotion, survey, or other Website feature
To send you our newsletter if you have subscribed to it
To follow up with you after correspondence (email or phone inquiries)
To display advertisements to you based on your interests and preferences
To comply with applicable laws and regulations

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

5.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processing
Email marketing services
Website analytics
Customer support
Hosting and website maintenance

These third parties are only permitted to use your personal information to provide these services to us and not for their own purposes.

5.2 Legal Requirements

We may disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request
To enforce or apply our terms of use and other agreements
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eternal Vows, our customers, or others

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Any payment transactions will be encrypted using SSL technology. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

The amount, nature, and sensitivity of the personal information
The potential risk of harm from unauthorized use or disclosure of your personal information
The purposes for which we process your personal information and whether we can achieve those purposes through other means
The applicable legal requirements

8. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Update

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into the Website and visiting your account profile page, if applicable.

8.2 Opt-out

You can opt-out of receiving our marketing emails at any time by:

Following the unsubscribe instructions in any marketing email we send you
Contacting us directly at [email protected]

Please note that even if you opt-out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account or our ongoing business relations.

8.3 Cookie Preferences

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

8.4 Additional Rights for EU/UK Residents

If you are a resident of the European Union or United Kingdom, you may have the following additional rights under the General Data Protection Regulation (GDPR):

Right to erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to data portability: You have the right to request that we transfer the personal information you have provided to us to another organization, or directly to you, under certain conditions.
Right to object: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

8.5 California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA Privacy Notice for California Residents.

9. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].

10. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: +448788604889
Mail: Studio 29t Turner Viaduct South Millie RG40 4RX, United Kingdom